#Steam refund policy how to
#Steam refund policy free

While SteamвЂ™s refund policy is generous, itвЂ™s still limited.

Steam will issue you a reference code, and email you with the results of your refund request.

Select your reason from the drop-down box.

Steam asks you to list a reason youвЂ™re requesting a refund.

Choose вЂњI would like a refund.вЂќ Steam will offer to either add the value of the game to your Steam Wallet, or to refund the transaction from the payment method you used.

Instead, scroll down to вЂњPurchasesвЂќ and click it, and then select the product you want to refund from the page that appears.

Steam Support will list your most recently purchased games.

At the top of the Steam app (or the top of your screen on a Mac) there should be a вЂњHelpвЂќ option.

Steam will show you the time youвЂ™ve played the game for when you select it in your library.

Make sure the game has less than two hours of playtime, and you havenвЂ™t owned it for more than 14 days, or two weeks.

#Steam refund policy how to

Read ValveвЂ™s Steam refund policy for more specific details about how the policy works.ДЄlso read: The 21 Best Game Boy Advance Games Of All Time How to get a refund on steam Your refund can be returned to the same payment method you purchased the game with, or to Steam Wallet credit you can spend on Steam. So, if you purchase a $60 game and it goes on sale for $30 a few days later, you can refund the game and purchase it at the lower price-as long as youвЂ™ve played it for less than two hours. Valve notes that refunding a game purchased before a sale and buying it at the lower sale price isnвЂ™t considered abuse. Valve doesnвЂ™t specify exactly what they consider вЂњabuseвЂќ, but you should probably be fine as long as youвЂ™re not regularly buying a large number of games and refunding most of them.

#Steam refund policy free

вЂњRefunds are designed to remove the risk from purchasing titles on Steam-not as a way to get free games,вЂќ according to ValveвЂ™s policy. If you refund a lot of games, Valve may consider this вЂњabuseвЂќ and stop offering refunds to you. While you can sometimes save money on Steam games by purchasing Steam keys from third-party game stores, this feature encourages you to buy games through Steam if you think you might want to refund them. You canвЂ™t refund games that you purchased outside of Steam and added to Steam with a product key (at least, not through Steam-youвЂ™d have to request a refund through the original retailer). You can ask for a refund on a game even if you donвЂ™t meet these requirements-Valve will take a look at your request, but wonвЂ™t guarantee a refund. If you meet these requirements, Valve promises it will refund you for any reason. There are two basic requirements for when you can get a refund: You must have purchased the game in the last 14 days, and you must have played the game for less than two hours. The timer runs even when the game is minimized or paused вЂ“ something to keep in mind if youвЂ™re on the fence about trying to fix the game or refund it early in your experience.ДЄlso read: When is the Diablo 4 release date? HereвЂ™s the complete story so far When You Can Refund a Game If you try to return a game outside of these limits, thereвЂ™s a good chance your request will be rejected.ДЄnd when it comes to the two hours of playtime, Steam counts every second the game application is open as playtime. To return a game, you canвЂ™t have owned it for more than two weeks, and you canвЂ™t play it for more than two hours total. However, there are limits to how long you can have a game before returning it. All you have to do is submit a request, and the game will be taken out of your library, and your money will be refunded. If youвЂ™re unlucky enough to experience buyerвЂ™s remorse early in your gameplay experience, Steam will painlessly return your money. ItвЂ™s particularly useful now that so few games offer free demos. If you donвЂ™t like a game, you can always refund it and get your money back.

This feature encourages you to try games youвЂ™re not sure about.